Abstracta products are warranted against failure due to defects in materials or workmanship effective from the date of invoice for the durations specified below. Connectors, tubes and accessories are warranted for one (1) year. Not using our recommended tools voids all warranties. Shelving is not warranted against scratches or breakage after the product has been received.

Delivered product must be inspected IMMEDIATELY upon receipt. Failure to notify Consort of ANY quality or quantity within three (3) business days of receipt of constitutes a waiver of any dispute.

Warranty protection is voided when product is used, installed or disassembled in any manner contrary to Abstracta specifications and/or instructions or when product is altered or modified in any way. Defective product covered by warranty may need to be returned to Abstracta, at owner’s expense, for inspection and warranty certification.

A Return Merchandise Authorization number must be obtained from Customer Service (please fill out form) prior to returning any product or warranty will be voided. All returned merchandise is subject to a restock fee. Defective product will be repaired or replaced, at Abstracta’s discretion, and returned to the customer via standard ground transportation, at Abstracta’s expense.